Frequently Asked Questions (FAQ)

You can make a booking by selecting your preferred property, choosing your travel dates, and completing the booking form on our website. Once you submit your booking request and complete the required payment, your reservation will be processed in line with the property's specific terms.

Booking confirmation depends on the property. Some bookings are confirmed instantly, while others require confirmation from the property owner. You will receive a confirmation email as soon as your booking is confirmed.

Lycian Escapes acts as an agent. Your accommodation contract is formed directly between you and the property owner or authorised representative. We facilitate the booking and payment process on their behalf.

No. Lycian Escapes does not own or manage the properties listed on the website. All properties are owned or operated by independent owners or professional partners.

The amount required to secure a booking varies by property and destination. Some properties require an advance payment or deposit, while others may have different payment structures. The exact amount is clearly shown on the property page and during the booking process.

Balance payment dates depend on the property and destination. For some properties, the balance is payable before arrival, while for others it may be payable closer to arrival or upon check-in. The applicable payment schedule is always confirmed at the time of booking.

Yes. Payment terms are set by individual property owners and may vary depending on the property, destination and season. Please always refer to the payment details shown on the property listing.

We accept payments via secure online payment systems and bank transfer, depending on the property. Available payment methods are displayed during the booking process.

Yes. All card payments are processed through secure, PCI-compliant payment providers. Lycian Escapes does not store full card details on its systems.

Lycian Escapes does not apply a single, standard cancellation policy. Cancellation conditions are determined by the individual property owner.

Yes. Each property has its own cancellation terms, which may vary by destination, season and owner policy.

The applicable cancellation terms are clearly displayed on the property page and are confirmed during the booking process. By completing a booking, you agree to these property-specific conditions.

Any changes to confirmed bookings are subject to the property owner's approval and terms. Please contact us as soon as possible if you wish to request a change, and we will liaise with the property owner on your behalf.

In rare cases, a property owner may need to cancel a booking due to exceptional circumstances. If this happens, we will inform you promptly and assist in discussing any alternatives offered by the property owner. Lycian Escapes acts as an intermediary in such cases.

Lycian Escapes is an international villa rental platform operated by Wings Tatil Konaklama Bilişim Hizmetleri A.Ş., offering carefully selected holiday villas in Türkiye and other leading destinations.

Our company is based in Fethiye, Türkiye, and operates internationally, working with property owners and partners in multiple countries.

Yes. Lycian Escapes operates under Wings Tatil Konaklama Bilişim Hizmetleri A.Ş., a registered and licensed travel agency in Türkiye. We are a member of TURSAB (Association of Turkish Travel Agencies) and operate under the Republic of Türkiye Ministry of Culture and Tourism, with TURSAB Licence Number: 11095.

Some properties require a refundable security deposit or pre-authorisation to cover potential damage or additional charges. The amount and payment method are set by the property owner and will be communicated before arrival.

You will be provided with contact details for the property owner or local representative prior to arrival. If you require further assistance, our team is also available to support you.